FAQ's
1. Are your watches original?
Yes, we only sell 100% original Curren watches, ensuring top-quality and durability.
2. Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery (COD) across Saudi Arabia for your convenience.
3. How long does delivery take?
Delivery usually takes 2-5 business days across KSA, depending on your location.
4. What are the shipping charges?
We offer fast and reliable shipping, and charges vary based on your location. You will see the final shipping fee at checkout.
5. How can I place an order?
Simply browse our collection, select your favorite watch, and proceed to checkout. You can choose COD or online payment as your payment option.
6. Do you have a return or exchange policy?
Yes, we accept returns and exchanges within 7 days of receiving your order, provided the watch is unused and in its original packaging.
7. What if I receive a damaged or defective watch?
If you receive a damaged or faulty product, please contact us at alconwatch@gmail.com within 24 hours of delivery for a replacement or refund.
8. Can I track my order?
Yes, once your order is shipped, we will provide a tracking number so you can track your delivery.
9. How can I contact customer support?
You can reach us via email at alconswatch@gmail.com or through our social media pages for any queries.